Privacy Policy

Privacy Policy & Data Security

Privacy Policy

Last Updated: 22/09/2026

At Dubai Desert Safari (https://dubaidesertsafariae.com/), your privacy is our priority. We are committed to protecting your personal information and being transparent about what data we collect, how we use it, and the rights you have to control your data.

This Privacy Policy complies with international standards, including the General Data Protection Regulation (GDPR), as well as the UAE Personal Data Protection Law (PDPL).

1. Information We Collect

To provide you with a seamless booking experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and WhatsApp number when you make a booking or submit an inquiry.

  • Payment Information: We do not store your credit card details on our servers. All transactions are processed securely through certified third-party payment gateways.

  • Technical & Usage Data: When you visit our website, we automatically collect technical data such as your IP address, browser type, device information, and pages visited, using cookies and analytics tools.

2. How We Use Your Information

We use the collected data strictly for the following purposes:

  • To Process Bookings: To confirm your tour, send tickets, and coordinate pick-up times via Email or WhatsApp.

  • Customer Support: To respond to your queries, handle cancellations, or accommodate special requests.

  • To Improve Our Website: To analyze user behavior and enhance website speed, layout, and user experience.

  • Legal Compliance: To comply with local Dubai Department of Economy and Tourism (DTCM) regulations where passenger logs may be required.

3. Communication & WhatsApp Usage

Since WhatsApp is a primary mode of communication for tourism in Dubai, by providing your WhatsApp number during booking, you consent to receive booking confirmations, driver details, and live location updates. We will never send spam or unsolicited marketing messages to your WhatsApp.

4. Cookies & Tracking Technologies

Our website uses “Cookies” to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic.

  • You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website.

5. Sharing Your Data

We respect your privacy and do not sell, trade, or rent your personal information to outside marketing agencies. We only share your data with:

  • Trusted Service Providers: Such as secure payment processors and our ground operations team (drivers and guides) strictly for fulfilling your tour.

  • Legal Authorities: If required by UAE law, we may disclose your information to government or regulatory bodies.

6. Data Security

We implement strict security measures to protect your personal data. Our website uses SSL (Secure Socket Layer) encryption to ensure that all data transmitted between your browser and our servers remains private and secure.

7. Your Data Protection Rights (GDPR & UAE PDPL)

You have full control over your personal data. Depending on your location, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete information.

  • Erasure (“Right to be Forgotten”): Request that we delete your personal data from our systems.

  • Withdraw Consent: Opt-out of any marketing emails by clicking the “Unsubscribe” link at the bottom of our emails.

8. Contact Us Regarding Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our Data Protection team: